Privacy Policy
Hello! We want to inform you about how we collect, use, and protect the information you provide to us while visiting our website or using our services. Your privacy is very important to us, and this privacy policy is a key part of our agreements, including our Terms of Service and other contracts.
1. What Information Does SINDABAD HOST Collect?
(a) Visitor Information
When someone visits our website, our web server automatically collects basic information about the visitor, including:
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ISP domain
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Time of access to our website
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Pages visited
This information is generally not personally identifiable, except when necessary to prevent fraud, abuse, or unauthorized use of our systems.
(b) Customer Information
When a customer orders any service from SINDABAD HOST, we collect the following information:
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Traditional contact information, such as mailing address, phone number, and fax number
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Internet contact information, such as email addresses
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Credit card and billing information
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Information about the customer’s computer system, including web browser type, IP address, and operating system
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Non-financial identification information, such as usernames and passwords
Note: All service passwords are stored in SINDABAD HOST’s billing panel, which SINDABAD HOST staff can view at any time. Even if a client changes a service password via the client area, the updated password remains visible in our billing panel for security and management purposes.
2. How We Use Information
SINDABAD HOST does not sell, rent, or share your personal information with any individual, company, or third party. We may use the information collected for the following purposes:
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To contact users about SINDABAD HOST products and services, as well as trusted affiliates, business partners, or contractors
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To conduct research on the website’s performance and marketing efforts
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To customize and improve the user experience on multiple visits
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To ensure secure billing, support, and service delivery
3. Why We Collect Traditional Contact Information
We collect traditional contact information for:
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Billing and payment purposes
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Domain registration and account creation
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Website administration and management
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Providing personalized website functionality
4. Sharing and Disclosure of Information
SINDABAD HOST will not disclose customer personal or account information unless:
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Required to identify or contact someone causing harm or interfering with the rights, property, or safety of SINDABAD HOST, its customers, or others
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Required by law or government authorities, including regulatory bodies and law enforcement
Domain Registration
In certain cases, under ICANN rules or specific registry requirements, the contact information provided during domain registration (Domain Name Registration Information) may be publicly accessible through WHOIS searches. This includes:
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The registered domain’s owner information
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Name server details
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Domain creation and expiration dates
This WHOIS information may be accessed by third parties. SINDABAD HOST does not control how third parties use WHOIS data. Customers may occasionally receive unsolicited contact resulting from WHOIS database searches. ICANN rules require SINDABAD HOST to make WHOIS data available to third parties that have bulk access agreements.
5. Cookies and Tracking
SINDABAD HOST uses cookies to enhance your browsing experience. Your browser stores small text files (“cookies”) that help the website remember login information, preferences, and provide personalized functionality.
We use different types of cookies:
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Required Cookies – essential for the website to function correctly
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Performance Cookies – track website usage and improve performance
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Functional Cookies – remember user choices and settings
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Advertising Cookies – display ads relevant to your interests
Cookies may also track referrals from affiliates or advertising campaigns, and we may use third-party services for email campaigns. Pixel tags and cookies in emails help us measure effectiveness and improve marketing communications.
You can disable cookies through your browser settings, but some website functionality may be affected.
6. Legal Reasons for Accessing or Sharing Information
SINDABAD HOST may access, preserve, or share customer information with external parties if we believe it is legally required. This may include responding to:
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Subpoenas, court orders, or other legal processes
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Law enforcement requests
We may also access and share information as necessary to:
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Protect SINDABAD HOST’s legal rights
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Investigate fraud, abuse, or illegal activities
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Prevent death or serious injury
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Investigate violations of SINDABAD HOST’s Terms of Service
7. Customer Rights and Responsibilities
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Customers are responsible for ensuring the accuracy of information provided during registration or service ordering
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SINDABAD HOST will take all reasonable measures to protect personal information
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If a customer believes SINDABAD HOST is not handling their information according to this policy, they should contact us immediately
8. Policy Changes
SINDABAD HOST may update this privacy policy periodically. Any changes will be posted on this page so customers are always aware of:
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The type of information collected
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How it is used
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Under what circumstances it may be shared
